COVID-19 Information

Store closings  

All Vertigo, stores in North America will be closed until further notice to help curb the spread of COVID-19We will continue to monitor developments across the globe and will make adjustments as needed. 

Potential delay in online returns/exchanges processing

Customers of Vertigo and its family of brands seeking online returns and/or exchanges may experience extended processing times due to the COVID-19 pandemic's impact to our operations and shipping partners.
 

Potential shipping delays   

Customers of Vertigo and its family of brands could experience extended shipping and delivery times due to the COVID-19 pandemic's impact to our operations and shipping partners.  


Protecting our associates  

We're taking every step to process orders, returns, and exchanges as quickly as possible, but we want to protect all associates working in our distribution centers and facilities during this time. Our shipping partners are taking steps to protect their employees as well. This could lead to longer shipping, processing, and delivery times.     

We're all in this together and we appreciate your support and understanding.

Thank you for your patience.    

For reliable and timely COVID-19 information, we recommend visiting these websites:
https://www.cdc.gov/coronavirus/2019-ncov/index.html

https://www.who.int/emergencies/diseases/novel-coronavirus-2019